It's abominable, dishonest, what Medium has done to you, Shannon!

"You might have heard that impact is greater than intent. Or that accountability is greater than arts and entertainment. I believe both statements are true".

Yes, I totally agree with you.

"That they often get our hopes up, then dash them down".

This happened to me, and I wrote "A bare light?*" .

"But the ableism is absolutely maddening".

In your case, it is more than ableism; if Ev and company don't immediately solve YOUR problem, it's criminal to me!

* https://blogflaviomusa.medium.com/a-bare-light-7fb8d605cc27